3.1.2.1 Select Customers and Manage Programs : Select Customers and Manage Programs Detailed Process Model Description : 6.8 Review Active Leads and Lead Events
6.8 Review Active Leads and Lead Events
Reference: Select Customers and Manage Programs Process Model - Page 4 for the associated business process diagram.
Actor/Role: Marketing and Sales Representative
Description: In an attempt to manage his assigned Leads, the Marketing and Sales Representative reviews his active Leads and Lead Events.
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